Solutions for Health Care

Carlson Communications Solutions for Healthcare

8×8 flexible, reliable communications systems let you focus on what you do best. And as a HIPAA-compliant Business Associate, we know the ins-and-outs of compliant phone systems and contact centers.

HIPAA Phone Service and Call Center Solutions

Whether you’re part of a medical company or just do business with healthcare-related firms,  8×8 can help you keep teams in sync and costs down. Our secure, reliable communications solutions help you meet HIPAA and other compliance requirements. With 8×8 cloud communications, you can:

  • Unite all locations with one communications system, from central offices to remote sites.
  • Receive a Business Associate’s Agreement confirming 8×8′s HIPAA-compliance.
  • Help key personnel connect, even in urgent situations.
  • Change ring groups and after-hours messages in a snap, without IT help.
  • Add new phones and features as your business grows—no PBX to manage.
  • 8×8′s optional contact center solution supports high-volume customer and patient interactions.
  • Focus on improving service, not managing uncooperative technology.

HIPAA Compliance Is Harder Now

HIPAA rules have gotten tougher over the years. But 8×8 is “on it.” 8×8 complies with all HIPAA-related regulations, and offers solutions that meet the requirements of:

  • The HITECH Act
  • The HIPAA Security Rule
  • The HIPAA Privacy Rule
  • The HIPAA Breach Notification Rule, as amended by the Jan. 25, 2013 Omnibus Final Rule

HIPAA Compliance

HIPAA compliance used to be something that only affected healthcare and directly-related businesses. But the rules have changed. Did you know that the suppliers you use for certain key services, such as business phone services, must also be HIPAA compliant?

Businesses from senior living providers to medical device makers are affected. If your business handles any protected information, your company is probably responsible for complying to avoid high civil and even criminal penalties.